I recently upgraded my mobile phone to this very modern Nokia E63 (pictured right). At the same time I changed my phone carrier to Virgin Mobile . It cost me nothing up front and the new plan I'm on is far better than the plan my previous mobile carrier imposed upon me as part of 'upgrading their billing system'. This article is actually a sequel to an article I wrote just over two years ago titled Forgotten by my Phone Company . In that article from April 2007 I described how my phone company *cough* AAPT *cough* failed to upgrade my very old mobile phone (a Nokia 2100, pictured left) when my contract ran out - like they had the previous contract. How to Lose a Mobile Phone Customer Step 1: Double your monthly service access fee. Fast forward to November of 2008 and I get a letter from my phone company explaining that they will be upgrading their billing system over the next few months and as part of that I'll be switched over to a new monthly plan called '$15 Ac...