My partner ordered a dine in meal at our local KFC restaurant. The girl behind the counter asked numerous questions like "What drinks would you like?", "Would you like to up size your order?" and of course, "Dine in or take-away?". Finally she totaled everything up, my partner paid for the meal, then the girl behind the counter asked...
"Is there anything else I can help you with today?"
It was one of those double take moments, like it kind of makes sense but doesn't.
"Sure, I'm struggling with my taxes can you help me out?"
I didn't say that but it was the first thing that came to mind as an observer of this transaction.
I'm sure the question is meant to be some kind of up-sell. Perhaps they'll catch you off guard and you'll place a second order that you didn't know you needed until just now?
Seriously though, once you've placed your order and paid for it, just what else can the girl at KFC actually do to help?
"Is there anything else I can help you with today?"
"Yes, there's someone sitting in your restaurant where I want to sit. Can you tell them to move please? Oh...and while you're at it, can you create world peace and end human suffering?"
Well you never know if you don't ask.
"Is there anything else I can help you with today?"
It was one of those double take moments, like it kind of makes sense but doesn't.
"Sure, I'm struggling with my taxes can you help me out?"
I didn't say that but it was the first thing that came to mind as an observer of this transaction.
I'm sure the question is meant to be some kind of up-sell. Perhaps they'll catch you off guard and you'll place a second order that you didn't know you needed until just now?
Seriously though, once you've placed your order and paid for it, just what else can the girl at KFC actually do to help?
"Is there anything else I can help you with today?"
"Yes, there's someone sitting in your restaurant where I want to sit. Can you tell them to move please? Oh...and while you're at it, can you create world peace and end human suffering?"
Well you never know if you don't ask.
Well, you could give them a list of your ailments! She'd wish she'd never asked! LOL!
ReplyDeleteI find alot of shops and stores do this, even over the telephone, but it makes a bit more sense for that, as if it's to do with your telephone or internet, there just might be.